Return and Refund Policy

Effective Date:20/05/2025

We want you to love your purchase from glowandbeauty.fr. If you’re not completely satisfied, we offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return—regardless of your country of residence.

Conditions for Returns

To be eligible for a return:

• The item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging.
• A receipt or proof of purchase is required.
• Return shipping costs are the responsibility of the customer.

Items sent back without prior return authorization will not be accepted.

How to Initiate a Return

To start a return, please contact us at:

Email: [email protected]
We will provide return instructions and confirm the return eligibility.

Returns must be sent to the following address:

GlowandBeauty
Rue Ferrer, Bessèges 30160, France

Exchanges

The fastest way to get the item you want is to return the item you have and make a separate purchase for the new one once your return is accepted.

Refunds

Once we receive and inspect your return, we will notify you of the refund decision. If approved, your refund will be issued to your original payment method within 10 business days.

Please note:

• Your bank or credit card company may require additional time to process and post the refund.
• If it has been more than 15 business days since your refund was approved and you haven’t received it, please contact us at [email protected].